Autoza Trust Score
Our Trust Score system helps create a safe and reliable marketplace for everyone. Learn how it works and how to build your reputation.
Trust Levels
New User
Recently registered account. Limited activity history.
Rising
Building reputation. Some verified activity on the platform.
Established
Good standing member with positive transaction history.
Trusted
Verified identity. Consistent positive reviews.
Top Rated
Exceptional seller with excellent track record.
How to Build Your Trust Score
Email Verification
+10 pointsConfirm your email address to start building trust.
Phone Verification
+15 pointsAdd and verify your phone number for added security.
Identity Check
+25 pointsComplete identity verification for maximum trust.
Positive Reviews
+5 points eachReceive positive feedback from buyers or sellers.
Response Rate
+10 pointsRespond quickly to messages from interested parties.
Safety Tips
For Buyers
- Always check the seller's Trust Score before purchasing
- Read reviews from previous buyers
- Meet in a safe, public place for viewings
- Never send payment before seeing the vehicle
For Sellers
- Complete all verification steps
- Provide accurate descriptions and photos
- Respond promptly to enquiries
- Be transparent about vehicle history
Frequently Asked Questions
How is the Trust Score calculated?
Your Trust Score is calculated based on multiple factors including account verification, transaction history, response rate, positive reviews, and time as an active member. Each factor contributes points to your overall score.
Can my Trust Score decrease?
Yes, negative reviews, reported issues, cancelled transactions, or violations of our terms can reduce your Trust Score. Maintaining good practices helps keep your score high.
What are the benefits of a high Trust Score?
Sellers with higher Trust Scores typically receive more enquiries, their listings may be featured more prominently, and buyers feel more confident purchasing from them.
How can I improve my Trust Score?
Complete all verification steps, respond promptly to messages, maintain accurate listings, complete transactions successfully, and encourage satisfied buyers to leave reviews.